Below you will find answers to the most common questions.  Purchasing a firearm online is a fairly simple process.  If you still can not find the answer to any question that you may have, please do not hesitate to contact us.  We will do our best to answer them!!  Thank you for giving us the opportunity to earn your business.

Contrary to popular belief, you can not purchase a firearm online and have it shipped to your home.  Before your order is shipped, you must pick out an “FFL” in your area willing to accept your firearm shipment and complete your transfer. Firearms can only be shipped to a FFL Dealer.  Once the receiving FFL has received your firearm, they will conduct a background check (ATF Form 4473) and complete the transfer of the firearm to you.  There is normally a small fee associated with this.

A “FFL” is a Federal Firearms License.  Many pawn shops, sporting good stores and gun stores hold a FFL.  There are some individuals that hold a FFL also.  Any firearm sold to an individual must be shipped to a FFL holder who will then complete the transfer of the firearm. (ATF Form 4473 and background check)

The average transfer fee ranges from $25-$45 nation wide.  For the exact transfer fee, please contact your chosen FFL and arrange payment with them at the time of transfer.

We strive very hard to keep prices as low as possible for our customers.  Our website and inventory updates many times a day.  We do not manually price each item listed for sell, but rather use a live stream of inventory and price feeds from our network of distributors and manufacturers.  This is what sets our selling prices.  Cost changes up and down through out the course of business.  Due to these changes, sometimes our selling prices on items will change although our markup stays the same.  Please do not hesitate to contact us with any questions regarding this.

Yes!  Here at Polk City Munitions we stand behind our LEO/Military/First Responders 100%.  Please contact us via email once you create an account. **Please note that LEO/Military/First Responder ID may be required to receive discount and/or change of account status**

Yes!  If you do not see what you are looking for, please contact us via email with request and we will try our best to find what you are looking for.

Yes!  Depending on the amount of ammo needed, we may be able to offer bulk discounts.  Normally this is in QTYs of 5000 rounds of ammo or more.  Please contact us for bulk pricing.

We strive very hard here at Polk City Munitions to keep prices as low as possible for our customers.  We do accept price match request and will do our best to match and/or beat other listed prices.  Please email us with all request.  If we are not able to match the price, we will inform you of what we can accept.  Please keep in mind that we ship all firearms for FREE and that all other non firearm orders ship for $7.99 flat rate. **Please note that Polk City Munitions will NOT price match a "Cash Discount Price" or match a price for a listing that is NOT in stock.  We will try our best to meet and/or beat any listed retail price.  We do not list two prices on our listings.  The price you see is the price you pay.  We do not charge extra for using a credit card.

We are truly sorry that you are not completely happy with your order.  Please contact us if you are not happy with your items purchased, and we will try our best to remedy any situation.  Below is our return policy.
Returns/Defective Products/ Firearms
**No Returns on USED Firearms.  All Used Firearms are Sold As Is, no refunds or exchanges on USED Firearms**  New Firearms must be inspected thoroughly by the purchaser before the transfer is complete by the receiving FFL.  New Firearms can be returned within ten (10) days after the end user transfer is complete only if the firearm has NEVER been fired.  **After 1 bullet had been fired through the firearm, it is considered an used firearm**  In the event of a return/refund on a NEW firearm, full refund will be given, minus twenty percent (20%) restocking fee.  All defective firearms must be returned to the manufacturer for service and/or repairs.  Polk City Munitions is not responsible for any cost asserted with this.  All other items, non firearm related, can be returned fifteen (15) days after delivery was made, so as long as the item(s) are still in NEW condition, and the original package is still intact. 

All firearm transactions must have a background check completed before you can take possession of the firearm.  Your dealer will have you complete ATF Form 4473 and will send in your info over to the FBI NICS.  This is a really simple process and normally your dealer will have an answer with in minutes.  Please also check your state and/or local regulations also as they may have additional requirements.

Please allow 3-5 business days for orders to process and ship.  We really try to ship orders in 1-3 business days.  Certain firearms may require additional time depending on the state that you are in due to current laws and/or regulations.

"We" do not "Charge" sales tax. We simply collect sales tax for the State of Florida and then pay the collected sales tax to the State. We follow all local and/or federal laws pertaining to sales tax collection. Some other States also require online sellers to collect sales tax if items are sold to their residents. Thank you for your understanding.

Sales tax of 7% is charged on all orders in FL.
Sales tax of 8.25% is charged on all orders in CA.

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